1. General Conditions
1.1. At Shop.Wordpress-The.Me, operating under the name Shop Win & Office Keys (referred to as “the seller”), we prioritize transparency and professionalism in all our transactions. Our commitment to your satisfaction is reflected in the following terms and conditions (“T&C”). These regulations govern all aspects of our business interactions, ensuring clarity and fairness for both parties involved. Please note that terms and conditions set by the purchaser (“customer”) are not recognized unless explicitly agreed upon.
1.2. These T&C apply to all our customers, including individual consumers (§ 13 BGB) and business clients (§ 14 BGB). Our aim is to provide consistent and reliable service to all our clients, and unless otherwise specified, these terms apply universally.
1.3. Any alterations or additions to these stipulations require written confirmation from the seller. We believe in clear communication and ensure that any changes are explicitly documented for the benefit of both parties. The original order serves as the defining reference for the contractual content.
1.4. As part of our commitment to continuous improvement, we reserve the right to modify the design and configuration of our Products. However, rest assured that these changes will never compromise the fundamental nature or intended use of our offerings.
1.5. By placing an order with us, customers implicitly agree to abide by these T&C, as outlined in Section 2.2.
2. Contract Formation
2.1. Our contracts revolve around the sale of downloadable products, including licenses, which are available on our website. By listing these products, we extend a formal invitation to enter into a contract under the specified conditions.
2.2. In the context of software purchases, we commit to providing the designated software listed in the license certificate in object code format. This agreement is established through our online shopping cart system or via email correspondence, ensuring clarity and mutual understanding.
2.3. We promptly acknowledge the customer’s bid within five days by requesting payment following the order submission. Failure to confirm the bid within this timeframe will be considered a refusal.
2.4. Order fulfillment and delivery of downloadable products are efficiently handled via email, ensuring a seamless and secure process.
3. Withdrawal Rights
3.1. We recognize and respect the right of consumers to withdraw from a purchase, subject to the terms outlined in our cancellation policy.
3.2. For additional details regarding withdrawal rights, customers are encouraged to review our cancellation policy for comprehensive information.
4. Guarantee Provisions
4.1. Customers benefit from statutory warranty rights, ensuring peace of mind and satisfaction with their purchases.
4.2. We hold ourselves to the highest standards of quality assurance, and customers are encouraged to inspect products promptly upon delivery and report any defects immediately.
4.3. The quality of our goods is guaranteed to align with our documentation and the manufacturer’s product specifications, providing customers with reliable and trustworthy products.
4.4. While we take every precaution to ensure the quality of our products, the warranty does not cover issues arising from incorrect handling or unauthorized modifications.
4.5. In the rare event of a defective delivery, we offer prompt resolution options, including repair or replacement, to ensure customer satisfaction.
Licensing in a Software Delivery Agreement
Upon complete payment, customers are granted a non-exclusive, perpetual right to utilize the software, along with the option to create a backup copy if deemed necessary.
5. Pricing and Payment Terms
Our pricing structure is transparent and inclusive, with all prices reflecting applicable sales tax. Any additional charges are listed separately for clarity and transparency.
6. Delivery and Shipping Terms
Digital content is conveniently delivered through a download link, while product keys are promptly dispatched via email, ensuring quick and hassle-free access for our customers.
Retention of Ownership
We retain ownership of the goods until full settlement of all claims, ensuring a secure and fair transaction process for both parties.
8. Concluding Terms
Rights and claims can only be transferred with prior written approval, and customer data is handled with the utmost care and confidentiality. In the event of any disputes, the seller’s place of registration serves as the exclusive legal venue, providing clarity and resolution pathways for all parties involved.